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FREQUENTLY ASKED QUESTIONS

Everything You Need to Know

WHY DO I NEED A BROKER?

Brokers possess unique knowledge of insurer products and provide comparisons to guide and simplify the process of choosing the right option for your specific needs. Furthermore a broker represents their client's interests during application, renewal, amendment and claims negotiation stages and will moderate insurer feedback.

HOW MUCH DO I PAY FOR THE SERVICES OF A BROKER? 

Clients do not pay for the services of a broker at all.  Brokers are paid by the insurance companies that they have partner agreements with, to recruit and service clients on their behalf.  The fee paid to a broker by an insurance company normally appears on the policy schedule.

WHY IS MY INSURANCE PREMIUM SO HIGH?

When a prospective client's premium is calculated, many factors are taken into account by insurers:

  • location, area, region

  • age, age of driver's license, marital status

  • previous payment and claims behaviour

  • vehicle age, manufacturer, model

  • security measures for property and vehicles

Data is fed to an algorithm that uses statistics and probability to calculate premiums.​  Brokers can suggest various underwriting options to reduce premiums for a client.

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